OUR JOURNEY

It began as a whisper, a faint yet transcendent idea which became unstoppable.

 

REPOLUTION

Representative evolution, our most important resource is our human resource.

LISTEN TO OUR AGENTS

Go ahead! Confirm the quality of our representatives in action.

Our essence

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Company Overview

CCD is a Nearshore Leader in exceptional customer experience. We are an American owned and operated management firm, focused on customer solutions with the highest American standards in Nearshore today.

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calls a day

Daily cups of coffee

Birthdays a week

Appointments scheduled

Solutions

Our strategic investments have allowed us the ability to implement highly innovative and customizable solutions that solve our client’s operational challenges.  The result is one of the most advanced and innovative outsourced customer interaction centers.

Our Services
It is rare to find an emerging firm that has made so many good choices in technology, personnel, philosophy, and client focus. I am proud to be considered a believer in the Dominican Republic’s call center industry. This company’s attention and compliance efforts, needed by outsourcers today, is remarkable.

Tim Searcy

Former President of the ATA

OUR EVENTS OF INTEREST

Here are some upcoming dates you might want to know.

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100 new seats in santiago

September 15

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New project launch

September 27

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Rsna convention

November 29

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careers

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